NETWORK SUPPORT
Vodapath’s Network Support services are focused on security, reliability and productivity while, at the same time, are designed and adapted to the specific needs of each client. Offering support for small businesses to large corporations, Vodapath can support your entire network or assist your current Information Technology staff with a specific project or a specific resource.
Vodapath offers a true Managed IT service – Network Management. This service boasts no hidden fees, 24/7 coverage for critical business applications and help desk for staff with no hourly limits.
When Vodapath is managing a client’s network, the resources identified in the agreement are covered under a single monthly fee. No hidden costs…guaranteed.
This plan has a blend of monitoring, tools and procedures designed to prevent network issues. Most issues that businesses experience could have been prevented with the proper monitoring and active maintenance. Vodapath has developed Plan to monitor networks, provide active maintenance, manage security and quickly respond to unforeseen issues that arise. It’s like having your own IT staff without hiring even one employee.
LOCAL AREA NETWORK (LAN) INSTALLATION & SUPPORT
Assess, Design, Install and Support. From the desktops your employees use every day to the servers and other infrastructure components that power your business and protect your valuable data, Vodapath offers services to fit both your requirements and your budget.
Draw expertise from our staff for a wide range of technical skills. They are certified in many of the latest technology solutions and can provide resources that will keep your network up and running. Let Vodapath support your computer network and you’ll never have to worry about constantly managing your IT again.
Vodapah also offers a managed Network Support service – PRO-Active Network Management. No hidden fees, 24/7 coverage for critical business applications, help desk for staff with no hourly limits. When Vodapah is managing a client’s network, the resources identified in the agreement are covered under a single monthly fee.
PRO-Active is a blend of monitoring, tools and procedures designed to prevent network issues. Most issues that businesses experience could have been prevented with the proper monitoring, maintenance and support. Intrada has developed PRO-Active to assist businesses with daily requirements. It’s like having your own IT staff without hiring additional employees.
DESKTOP SUPPORT & MANAGEMENT
Vodapath understands the importance of a stable, secure and fast computer when it comes to employee efficiency.Vodapath incorporates proven processes to quickly resolve issues and, therefore, maximize the availability of resources. These processes start with communication through either an online ticket system or call in help-desk center. With detailed information collected, Vodapath will allocate the appropriate tech or techs to address and resolve the issue. Services provided include:
- Backup & Data Recovery
- Hardware Upgrades & Repair
- Installation & Startup
- Service Plans
- Software & Operating System Patching
- Software Sales, Support & Installation
- Virus, Malware & Spyware Removal
- Workstation Optimization
Vodapath offers a true Managed IT service – PRO-Active Network Management. No hidden fees, 24/7 coverage for critical business applications, and help desk for staff with no hourly limits. When Vodapath is managing a client’s network, the resources identified in the agreement are covered under a single monthly fee.
PRO-Active is a blend of monitoring, tools and procedures designed to prevent desktop issues. Most issues that users experience could have been prevented with the proper monitoring, maintenance and support. Vodapath has developed PRO-Active to assist users with daily requirements. It’s like having your own IT staff without the cost and space associated with hiring additional employees.
DISASTER RECOVERY, ON-SITE & OFF-SITE BACKUPS
Vodapath offers Disaster Recovery planning and support for small to large organizations. To insure the protection of data in the event of failure, acts of God or unforeseen issues, Vodapath works with our clients to develop a data Disaster Recovery Plan to protect both the client and their customers. From the desktop to the cloud, Vodapath can insure your data is secured and available when you need to access it.
Vodapath also offers a Managed Service that can be applied to a current configuration or establish a new configuration. Intrada ensures backups are completed and test restores are confirmed so data is protected. The combination of onsite server imaging and daily offsite data mirroring allows for a cost effective DR solution.
Vodapath offers several packages ready to assist with both onsite and cloud configurations.
Vodapathoffers accurate, free media evaluations to help assess if your media can be quickly recovered. If your media device has experience extensive damage, Vodapath will help you analyze potential costs and turnaround before you decide on advanced recovery options
HARDWARE & SOFTWARE SALES
Vodapath offers business clients access to commercial distribution to ensure quality, quick response and valid warranties at competitive pricing.
Vodapath provides a dedicated account executive who understands your industry and business to tailor a solution to meet your organizational, technology, and financial objectives.
PRO-Active focuses on businesses from small to large enterprises looking to lower IT related expenses, increase productivity and return on investment. PRO-Active Network Management delivers support and monitoring of network assets, workstations and mobile devices. User support is handled through a personalized help desk designed to quickly resolve issues and get your staff back to work. Vodapath PRO-Active Network Management is a customized agreement designed to handle our client’s exact needs under a single monthly fee.
7 Benefits of Managed Services:
- Priority Response and Preferred Client Pricing
- Increased Operational Efficiency
- Reduced IT Related Operating Costs
- Cost-Effective Access to Enterprise-Level Support
- Minimized Downtime
- Changed focus to running the business and not the technology
- Peace of mind from knowing that the network is monitored 24/7/365
PRO-Active Network Management saves you valuable time, allows you to deliver excellence to your end user, and increases your bottom line. PRO-Active Network Management is backed by comprehensive service level agreement (SLA) and unique commitment to quality and response to our clients. PRO-Active includes one of the highest rated MSP platforms paired with a leading business management system enabling real-time visibility, automated processes, self-healing and centralized management of all systems and devices. PRO-Active agreements are custom designed to provide our clients with a specific package using the following features:
PRO-Active focuses on businesses from small to large enterprises looking to lower IT related expenses, increase productivity and return on investment. PRO-Active Network Management delivers support and monitoring of network assets, workstations and mobile devices. User support is handled through a personalized help desk designed to quickly resolve issues and get your staff back to work.Vodapath PRO-Active Network Management is a customized agreement designed to handle our client’s exact needs under a single monthly fee.
7 Benefits of Managed Services:
- Priority Response and Preferred Client Pricing
- Increased Operational Efficiency
- Reduced IT Related Operating Costs
- Cost-Effective Access to Enterprise-Level Support
- Minimized Downtime
- Changed focus to running the business and not the technology
- Peace of mind from knowing that the network is monitored 24/7/365
PRO-Active Network Management saves you valuable time, allows you to deliver excellence to your end user, and increases your bottom line. PRO-Active Network Management is backed by comprehensive service level agreement (SLA) and unique commitment to quality and response to our clients. PRO-Active includes one of the highest rated MSP platforms paired with a leading business management system enabling real-time visibility, automated processes, self-healing and centralized management of all systems and devices. PRO-Active agreements are custom designed to provide our clients with a specific package using the following features:
Vodapath understands the importance of a stable and secure network to accomplish employee efficiency. Vodapath incorporates proven security policies to secure servers and data without complicating or removing access to required resources. These processes start with communication through management combined with experienced network technicians providing server administration.
Services provided include:
- Backup & Data Recovery
- Event and Error Monitoring
- File and Directory Structure
- Hardware Upgrades & Repair
- Installation & Startup
- Security and Policy Management
- Server Optimization
- Service Plans
- Software & Operating System Patching
- Software Sales, Support & Installation
Vodapath offers a true Managed IT service to cover servers – PRO-Active Network Management. No hidden fees, 24/7 coverage for critical business applications, help desk for staff with no hourly limits. When Vodapath is managing a client’s resource, the resources identified in the agreement are covered under a single monthly fee.
PRO-Active is a blend of monitoring, tools and procedures designed to prevent server issues. Most issues that companies experience could have been prevented with the appropriate monitoring, maintenance and support. Vodapath has developed PRO-Active to assist companies with daily server requirements. It’s like having your own IT staff without hiring additional employees.